Furnace Fault Codes

Furnace dead: no lights on the control board

No diagnostic light, no inducer, no response to the thermostat. Before assuming the board has failed, there are four things that produce exactly this and are not a failed board.

What is actually happening

Every furnace control board has a status LED that shows something — a steady light, a slow flash, or a heartbeat — whenever the board has power. A board showing nothing at all is not reporting a fault code, because reporting requires power. It is telling you power is not arriving, or the board itself is dead.

What causes it

The four common causes, roughly in order: the blower door safety switch is not made, because a panel was left off or is not seated, and that switch cuts all power by design; the furnace disconnect switch, which looks exactly like a light switch and is often near the unit, is off; the circuit breaker has tripped; or the low voltage fuse on the board, usually a 3 or 5 amp automotive-style blade fuse, has opened. That fuse blows for a reason — most often a shorted low voltage wire, a shorted thermostat wire, or a failed transformer — so replacing it without finding the short simply blows the next one.

The codes that report this

6 codes across 5 control families. Each links to what that manufacturer says about it.

BrandCodeWhat it reports
ArmstrongLED offNo power to the control, or a control hardware fault
CarrierLED continuously offNo power reaching the control
CarrierStatus code 24Secondary voltage fuse is open
GoodmanLED offNo power to the furnace, or an internal control fault
GoodmanE5Low voltage fuse is open
YorkSteady offNo power to the board, or control failure

Worth knowing

If the fuse is intact, the disconnect is on, the breaker is on and the door switch is made, the remaining possibilities are the transformer and the board. Both are measurements rather than inspections, and belong to a technician.

Other symptoms

This site is a reference, not a substitute for a licensed HVAC technician. Gas appliances can leak carbon monoxide and cause fire. Anything involving gas lines, the heat exchanger, or the flame sensing circuit should be handled by a licensed professional. Pages are written with AI assistance from the sources listed on each page and checked against them before publishing.

Sources