Furnace Fault Codes

Heil furnace 6 + 1 flashes: Soft lockout — failed to light within four trials for ignition

Six flashes then one is a combination code. Six means soft lockout; the one that follows says why — the maximum retry count was exceeded after four failed attempts to light.

This code is not a homeowner repair. Faults in this group involve the gas valve, the burner compartment, or the heat exchanger — the parts whose failure can put combustion products, including carbon monoxide, into the air the house breathes. Do not reset it repeatedly to keep the heat on. Have it looked at by a licensed technician, and make sure there is a working carbon monoxide alarm on every level of the home, including the level the furnace is on. The conditions that mean stop now.

Applies to: International Comfort Products *9MPT and *9MPV gas furnaces using the Honeywell SV9541Q SmartValve, sold as Heil, Tempstar and Comfortmaker.

What it means

This control uses a two-part pattern for lockouts, and understanding it makes several codes readable at once. Six flashes means the control is in soft lockout. The count that follows says what put it there. Six-then-one is the maximum retry count exceeded: the furnace tried four times to establish a flame and never proved one. ICP documents that after a five minute delay the SmartValve attempts a new ignition sequence if the call for heat is still present, and that resetting the thermostat initiates a new sequence immediately. So a furnace on this code produces a burst of attempts, waits five minutes, and tries again — not intermittent operation, but a documented retry cycle.

Most common causes

How to diagnose it

  1. Count the pattern properly: six flashes, a pause, then one. Reading it as seven gives a completely different fault.
  2. Check the gas valve's own on/off switch, which is a documented cause of ignition problems on this control.
  3. Check whether other gas appliances work. If none do, the problem is the gas supply.
  4. Watch a start attempt. Whether the burners light at all is the key split — lighting then going out points at flame sensing, never lighting points at gas or the igniter.
  5. Note the five-minute retry rhythm, which confirms the documented behaviour.

How to fix it

  1. Restore the gas supply if that is the cause, and check the manual valve is open.
  2. Igniter replacement, flame sensor cleaning and gas pressure testing are technician work.
  3. Do not reset repeatedly to force a run. Each reset delivers gas to a burner that may not light it.
  4. Tell the technician whether the burners light at all. That single observation splits the diagnosis in half.

Notes

Combination codes are easy to misread as a single longer count. Watching two or three full cycles before deciding is worth the extra half minute, especially here where seven flashes is a different fault entirely.

Related

All codes for this manufacturer

Heil, Tempstar and Comfortmaker furnace codes — every code, with what differs between models.

What the fix costs

Four failed trials usually mean one worn part, and most often it is the igniter: $150–350 installed with the part itself $20–60 universal or $40–120 OEM, per the ignitor replacement cost guide. A flame sensor too dirty to prove the flame it lit is the cheaper finding — $80–200 to clean, per the general repair guide — and gas-supply faults are the pricier tail. One soft-lockout-specific note on timing: because this code retries every five minutes while the call for heat stands, it often presents as intermittent heat rather than no heat, which tempts people to defer the visit until the failure hardens — at which point it is an after-hours call at a $100–200 premium.

Do it yourself or call someone?

ICP documents one legitimate homeowner action: resetting the thermostat starts a new ignition sequence immediately. Used once — deliberately, to watch what happens — that is a fair test, and what you see (no glow at all, glow but no flame, flame that dies) is exactly what a technician will ask about. Used repeatedly to keep the house warm, it is re-running a failing gas-ignition sequence on a loop, which is the behaviour every lockout exists to prevent. Once is diagnosis; twice is a decision to call.

The same lockout on other control families

Every brand ends failed retries the same way, differing mainly in the recovery clock: the York UTEC board's 7 red holds for a full hour, Rheem's *RC controls flash 4 blinks after five failed attempts, and Allied's 5 flashes is its Watchguard equivalent. The ICP version is the gentlest — five minutes, then it tries again on its own. More causes and codes: igniter fault codes.

What this looks like

From the outside, this usually shows up as the furnace turns over but never lights — that walkthrough covers what to check in order, and when it stops being a homeowner job.

Sources

This site is a reference, not a substitute for a licensed HVAC technician. Gas appliances can leak carbon monoxide and cause fire. Anything involving gas lines, the heat exchanger, or the flame sensing circuit should be handled by a licensed professional. Pages are written with AI assistance from the sources listed on each page and checked against them before publishing.